Use of this Web Site
Your use of this Brindabella Stockfeed Web Site constitutes your agreement to the terms and conditions as set out in the statements below. If you have not read them already, we recommend that you read them now.
All advertised prices are inclusive of 10% GST and are in Australian dollars only.
Prices of products and delivery charges displayed on the Brindabella Stockfeed website are current at the time of issue, are subject to availability and may change at any time without notification.
Payment of Goods
This web site utilises the industry standard security for all payment transactions. During payment transactions Brindabella Stockfeed has no visibility of your credit or debit card details, card passwords or PIN information. This web site uses the services of a PayPal payment gateway and the ANZ Bank to conduct all card and monetary transactions.
Delivery & Shipping
Brindabella Stockfeed offers a fixed $8 delivery service to all Canberra and Queanbeyan suburbs. We also offer a regional delivery service within a 40km radius of Hume, Canberra. The regional delivery charge is $12.00 to select local-rural Canberra and Queanbeyan suburbs.
Deliveries are on Wednesdays and Saturdays, although this could vary according to Brindabella Stockfeed's discretion and availability. Customer pick-up is available from Hume. We will endeavour to deliver your goods on the next delivery day after placement and cleared payment of your order.
Orders & Backorders
Any order placed by you when using this web site is an offer by you to purchase that particular product for the price (plus delivery charges) specified on the web site at the time you placed the order. Your contract with Brindabella Stockfeed only comes into existence when we have received confirmation and payment of your order.
If Brindabella Stockfeed can not supply whole or part of your order in a reasonable timeframe then you will have the option of cancelling the unsupplied part of that order or alternatively Brindabella Stockfeed will cover any additional transport costs associated with delivering the remaining part of the order.
Title & Risk
Brindabella Stockfeed retains title of all ordered products until receipt of payment in full for the products. All risk against damage, loss or theft of the products will pass to the purchaser upon goods delivery or collection of the goods by a courier or transport service.
Brindabella Stockfeed does not offer refunds for wrongly selected items or if you simply changed your mind after purchase.
Before returning any goods you must contact us to obtain a returns authorisation. At this time you will be asked for your invoice number and to give justification for your request to return the goods.
Any freight costs incurred in the original purchase or return of the goods are not refundable and are the responsibility of the customer except in the case of faulty goods or incorrect despatch.
Limitation of Liability
Brindabella Stockfeed, its agents and its servants are not liable for any direct, indirect, incidental loss, cost, undelivered promise, infringement, breach, violation or damages resulting from the use, associated use or inability to use this web site.
Brindabella Stockfeed, its agents and its servants do not further warrant any product offered within this web site other than to pass-on under the original terms and conditions issued for those warranties offered by the product manufacturer.
We request that your account details are always kept up to date.
Customers are solely responsible for maintaining the security of their passwords at all times. It is advisable that any password used for logging into your Brindabella Stockfeed site account is not linked to your personal or financial systems. If you forget your Brindabella Stockfeed account password you can request it be resent to your registered email address.
Brindabella Stockfeed is committed to NOT offer, trade, sell, swap or knowingly release to an external third party any information gathered from your registration, use and conductance of transactions within this web site unless so directed by law.
Disclosure of Customer Information
To maximise security this web site uses the industry standard for all PayPal and ANZ Bank transactions.
Brindabella Stockfeed declares that no information gathered during purchases, collected during customer registration or offered voluntarily by you will be disclosed to ANY third party unless so directed by law.
We acknowledge our customers right to privacy, therefore Brindabella Stockfeed pledges to keep discrete and secure all forms of customer information stored upon our system servers and/or backup files.
For system performance Brindabella Stockfeed web pages use ‘cookies’. No personal information is stored on or collected by these cookies. Their purpose is to enhance the flow of information between our web servers and your computer web browser. You may choose to turn off acceptance of cookies on your web browser, but areas of this web site may then not function correctly with your computer.
This web site contains links to other web sites that are not managed or under the control of Brindabella Stockfeed. Brindabella Stockfeed does not represent or endorse the accuracy, ownership or any information whatsoever as identified within those web sites.